Quick guide to the different TRIOS scanners
It is important to know which type of scanner you own to ensure that you can receive the right type of information. This material is only for support purposes so you can ensure you know what type of scanner you have. If you'd like to learn more about the differences between scanners and their features, see here.
TRIOS 6
TRIOS 6 is available in Arctic Sapphire color and similarly to TRIOS 5 it has a LED ring next to the scan tip. It is available in a wireless set up, in a pod, or MOVE Pro configuration. Note that only wireless troubleshooting articles apply.

TRIOS 5
The TRIOS 5 scanner body is white with only a black slot for the battery and has a LED ring close to the front tube. The TRIOS 5 comes in Wireless form and is 30% smaller compared to other scanners. For this scanner only troubleshooting articles for Wireless scanners can be applied.

TRIOS 4
The TRIOS 4 scanner body is black and white. While you can only purchase TRIOS 4 as a Wireless scanner, you can use it as both a Wired and Wireless scanner with the TRIOS smart cord. If you use the wireless scanner as a wired scanner (i.e. you use a cord to plug it into your base system, such as the POD or MOVE+), then consider it a Wired scanner for troubleshooting purposes.

TRIOS 3
Over the years we have introduced various TRIOS 3 models, you can most easily differentiate between them by color and connectivity.
TRIOS 3 (2024) is available in a new Twilight Titanium color, and it’s now fully powered by PC due to USB-C connectivity.

TRIOS 3 (2015, 2017) scanner body is grey and white, available both in wired and wireless configuration. TRIOS 3 Basic is available in the same color, but only as a wired scanner and without Engagement Apps.

Contact 3Shape Support if you have any further questions.
For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.