How to enable BestoSys integration with 3Shape Unite
The 3Shape Unite and BestoSys (PMS) integration enables automated patient management in 3Shape Unite directly from BestoSys. This integration helps streamline daily workflows and ensures data consistency across systems.
The integration allows you to manage patient data in 3Shape Unite directly from BestoSys, including:
- Creating patients
- Updating patient information
- Merging duplicate patient records
- Logging in with a 3Shape Account
- Transferring 2D images
- Preview TRIOS 3D scans directly from the patient chart using the 3Shape cloud-based viewer
Learn more about BestoSys here.
Prerequisites for the integration
- 3Shape Unite 24.1.x with PMSWeb 3.4.0 or newer
- BestoSys 9.63 or newer.
How to enable the integration in Unite
Please follow the steps described in the related article: How to install "PMS integration" App from Unite Store
How to enable the integration in BestoSys
If you are an existing BestoSys user - please contact the BestoSys Team to enable and configure the integration - BestoSys Customer Support
How to enable integration
The following steps are provided as an aid to set up and use the integration via BestoSys PMS:
Create Patients from BestoSys in Unite
Learn how to create new patient records in 3Shape Unite directly from BestoSys:
Update Patient Information
See how updates made in BestoSys are reflected in 3Shape Unite:
Merge Duplicate Patients
Learn how duplicate patient records are identified and merged to maintain clean and accurate data:
Known limitations
- Regarding different PMS & Unite setup options and integration on Trios Move, check this article: Practice management system & Imaging system setup overview
- Patient updates are only propagated from BestoSys to 3Shape Unite. Not the other way around.
Need help?
If you experience any issues during setup or have questions about licensing, the following support channels are available:
- 3Shape Support – for assistance with 3Shape products, Unite setup, or license-related questions
- BestoSys Support – for integration activation, configuration, and patient record management
We are committed to ensuring your digital workflow is seamless, efficient, and reliable.